sawwiapp
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Marketplace seller · Weekly

Damage & lost claims vs. reimbursements

Track every claim you raised (SAFE-T style, lost in transit, damaged returns) until it's paid.

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Files you need

  • Claims raised: Your log of claims raised with the marketplace.For example: Claims tracker (Excel), Marketplace case log export.
  • Reimbursements / settlement credits: Credits the marketplace paid against claims.For example: Reimbursements report, Settlement lines of type 'reimbursement'.

What Sawwi checks

  • Claim unpaid: No reimbursement found for the claim.
  • Partially paid: Reimbursement is less than the claim amount.
  • Close to claim window expiry: Unpaid claims near the marketplace's filing deadline.

What you get

  • Claim recovery rate
  • Open claims by age
  • Follow-up list
  • Excel download of every table

Used for

Bring last month's exports and see what's missing.

Setup takes two minutes. Or try the demo store with invented data first, no sign-up.

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