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Noon settlement reconciliation

Check every Noon statement against your own sales: what was settled, what was paid short or twice, which fees were charged, and whether the stock you sent to Noon's fulfilment centres arrived in full.

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Upload the Noon reports you already download

Download the statement of account from the Noon seller portal, plus your sales register or Noon's order report. For deeper checks add the returns report, the FBN stock movement report, the claims statement, Noon Ads billing or the fee tax invoices.

Sawwi reads CSV, Excel and PDF files. It maps the columns for you, asks a one-click question when something is ambiguous, and remembers the layout, so next month's export asks nothing. There is no Noon API connector.

8 Noon settlements reconciliations

Matching is done by Sawwi's own rules engine on keys, amounts and dates, never by AI, so the same files always give the same report.

Settlement vs. sales invoices

Check every invoiced order was paid out by the marketplace, net of the fees you agreed to.

Files you need

  • Order / sales invoice register: Your record of what was sold and invoiced, from your ERP, accounting system or the marketplace order report.For example: Marketplace order report, ERP sales register, Zoho / Odoo / Tally sales export.
  • Marketplace settlement / payout statement: The line-level payout statement the marketplace gives you for each settlement period.For example: Amazon settlement report (flat file), Noon statement of account, Namshi payout report.

The Microsoft Dynamics 365 Business Central connector can fill: Order / sales invoice register.

What Sawwi checks

  • Invoiced but not settled: Order is in your sales register but has no settlement line yet.
  • Short paid: Principal settled is lower than the invoice amount.
  • Settled but not invoiced: Marketplace paid for an order missing from your register.
  • Settled twice: The same order and SKU appear in more than one settlement.
  • Ageing beyond payout cycle: Unsettled orders older than the marketplace's normal payout cycle.

Commission & fees vs. rate card

Recalculate referral, closing, fulfilment and shipping fees from your rate card and flag overcharges.

Files you need

  • Marketplace settlement / payout statement: The line-level payout statement the marketplace gives you for each settlement period.For example: Amazon settlement report (flat file), Noon statement of account, Namshi payout report.
  • Fee rate card: Your agreed commission % and fee slabs by category, size or weight.For example: Marketplace fee schedule (Excel), Contracted rate card.
  • SKU catalogue: Maps each SKU to its fee category and weight.For example: Marketplace listing report, Product master.

What Sawwi checks

  • Commission overcharged: Charged % is higher than the rate card for that category.
  • Unrecognised fee type: A fee type that's not in your rate card.

Listed for you to review (not calculated automatically yet): wrong weight / size slab; fees not reversed on return.

Returns vs. invoiced items

Match customer returns and failed deliveries to the invoice line. Check you got the item back, issued the right credit, and the right amount was deducted.

Files you need

  • Order / sales invoice register: Your record of what was sold and invoiced, from your ERP, accounting system or the marketplace order report.For example: Marketplace order report, ERP sales register, Zoho / Odoo / Tally sales export.
  • Marketplace returns report: Customer returns and failed deliveries (RTO), with refund amounts.For example: Amazon customer returns report, Noon returns report, Namshi return manifest.
  • Warehouse returns received(optional): What actually arrived back in your warehouse. Optional, but needed to catch refunds for items that never came back.For example: WMS goods-received report, Returns inward register.

What Sawwi checks

  • Refund exceeds invoice: More was deducted than was invoiced for that line.
  • Return without an invoice: Return for an order or SKU that's not in your sales register.
  • Refunded but not received back: Refund deducted but the item never reached your warehouse.
  • Return quantity exceeds sold quantity: More units returned than were sold on that order.

Listed for you to review (not calculated automatically yet): no credit note issued.

Fulfilment-centre inventory reconciliation

Check stock you sent to marketplace fulfilment (FBA/FBN-style) against what they received, sold, returned, lost or damaged.

Files you need

  • Inbound shipments sent: What you shipped to the marketplace warehouse.For example: Inbound shipment plan, Your dispatch register.
  • Marketplace inventory ledger: Receipts, sales, returns, adjustments, losses and damages by SKU.For example: Amazon inventory ledger, Noon FBN stock movement report.
  • Reimbursements report: What the marketplace paid back for lost or damaged units.For example: Amazon reimbursements report, Noon claims statement.

What Sawwi checks

  • Received short: Warehouse received fewer units than you shipped.

Listed for you to review (not calculated automatically yet): lost / damaged, not reimbursed; reimbursed below cost; closing stock mismatch.

Damage & lost claims vs. reimbursements

Track every claim you raised (SAFE-T style, lost in transit, damaged returns) until it's paid.

Files you need

  • Claims raised: Your log of claims raised with the marketplace.For example: Claims tracker (Excel), Marketplace case log export.
  • Reimbursements / settlement credits: Credits the marketplace paid against claims.For example: Reimbursements report, Settlement lines of type 'reimbursement'.

What Sawwi checks

  • Claim unpaid: No reimbursement found for the claim.
  • Partially paid: Reimbursement is less than the claim amount.
  • Close to claim window expiry: Unpaid claims near the marketplace's filing deadline.

Advertising deductions vs. campaign invoices

Make sure ad spend deducted from your payouts matches the campaign invoices and the budgets you approved.

Files you need

  • Marketplace settlement / payout statement: The line-level payout statement the marketplace gives you for each settlement period.For example: Amazon settlement report (flat file), Noon statement of account, Namshi payout report.
  • Advertising invoices: Invoices for sponsored ads and promotions.For example: Amazon Ads invoice, Noon Ads billing report.

What Sawwi checks

  • Deducted without an invoice: Ad deduction on the payout with no matching invoice.
  • Invoice not yet deducted: Invoice raised but not yet recovered from your payouts.

Listed for you to review (not calculated automatically yet): vat invoice missing.

Marketplace VAT reconciliation

Check output VAT on your sales and input VAT on marketplace fee invoices before you file your VAT return.

Files you need

  • Order / sales invoice register: Your record of what was sold and invoiced, from your ERP, accounting system or the marketplace order report.For example: Marketplace order report, ERP sales register, Zoho / Odoo / Tally sales export.
  • Marketplace settlement / payout statement: The line-level payout statement the marketplace gives you for each settlement period.For example: Amazon settlement report (flat file), Noon statement of account, Namshi payout report.
  • Marketplace fee tax invoices: Monthly tax invoices the marketplace issues for its fees.For example: Amazon VAT invoices for selling fees, Noon fee tax invoice.

What Sawwi checks

  • Fee VAT without a tax invoice: VAT on fees was charged in settlements but there's no tax invoice to back the input claim.
  • Wrong VAT rate: Rate applied doesn't match the destination country (e.g. 5% UAE, 15% KSA).

Listed for you to review (not calculated automatically yet): output vat mismatch.

Bank statement vs. expected payouts

Match every payout you expect from marketplaces, gateways, BNPL providers and couriers to actual bank credits, including FX differences.

Files you need

  • Expected payouts: Payout batches from one or more providers (marketplace, gateway, BNPL, courier).For example: Marketplace disbursement summary, Gateway payouts list, Courier remittance summary.
  • Bank statement: Bank statement for the account that receives payouts.For example: Emirates NBD / ADCB / Al Rajhi / SNB statement (CSV or Excel), MT940 converted to CSV.

What Sawwi checks

  • Payout not credited: Provider says paid, but the bank shows no credit.
  • Unidentified bank credit: Bank credit not linked to any payout.
  • FX / bank charge difference: The amount differs because of currency conversion or bank charges.

How it works

  1. 1

    Pick the reconciliation

    Each one knows which files it needs and what to check.

  2. 2

    Add the files

    Upload exports as they are, or pull them from a connection. Columns are mapped for you and remembered.

  3. 3

    Work the exceptions

    Every exception with its value, ranked by what it costs you, and every table downloads to Excel.

Questions

Which Noon report do I need?
The statement of account for the period and your sales invoices or Noon's order report. Sawwi matches them by order ID and lists what wasn't settled, what was settled short, and what was settled twice.
Can I check FBN stock?
Yes. The fulfilment-centre inventory reconciliation uses the FBN stock movement report to flag shipments Noon received short of what you sent, and lists lost, damaged and reimbursed units for review.
Does it handle returns?
Yes. Returns are matched to the original invoice line, so you can see returns with no matching sale, more deducted than was invoiced, more units returned than sold, and refunds for items you never got back.

Related reconciliations

Bring last month's exports and see what's missing.

Setup takes two minutes. Or try the demo store with invented data first, no sign-up.

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