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Own webstore · Daily

Orders vs. payment gateway settlements

Match paid webstore orders to gateway settlements. Separate out MDR fees, refunds and chargebacks.

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Files you need

  • Webstore order export: Orders exported from your store admin for the period.For example: Shopify orders CSV, Magento 1 order grid export, Magento 2 / Adobe Commerce order export, WooCommerce orders.
  • Gateway settlement report: Transaction-level settlement from your payment gateway.For example: Checkout.com settlement, Tap payouts, PayTabs transactions, Telr statement.

The Shopify connector can fill: Webstore order export. The Magento 2 / Adobe Commerce connector can fill: Webstore order export.

What Sawwi checks

  • Paid, not settled: The order is marked paid but there's no gateway capture for it.
  • Settled without an order: Gateway capture with no matching order in the webstore export.
  • Amount mismatch: Captured amount differs from the order total.
  • Chargebacks: Disputed transactions and their status.

Listed for you to review (not calculated automatically yet): refund mismatch; gateway fee above agreed rate.

What you get

  • Daily settlement summary
  • Exceptions by reason
  • Effective gateway cost %
  • Excel download of every table

Used for

Bring last month's exports and see what's missing.

Setup takes two minutes. Or try the demo store with invented data first, no sign-up.

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